You can collect and provide MustGather data for your IBM Maximo Application Suite problem.
1. Where IBM Maximo Application Suite is installed:
- On Premises
- Amazon Web Services - Troubleshooting IBM Maximo Application Suite installation problems on Amazon Web Services
- Microsoft Azure - Troubleshooting IBM Maximo Application Suite installation problems on Azure
- Google Cloud Platform
- IBM Cloud
- Other cloud platform (and name)
2. Run the IBM Maximo Application Suite MustGather tools
Multiple namespaces are targeted by the IBM Maximo Application Suite MustGather tools. These namespaces are in the format: mas-{{instanceId}}-core and mas-{{instanceId}}-{{appId}}.
The instanceId was set during installation of IBM Maximo Application Suite.
The instanceId can be found postinstallation as well using the Red Hat OpenShift web console or by using the oc client.
Important:
- All the following actions need to be executed under a user that has admin cluster role in Red Hat OpenShift.
The
oc adm must-gathercommand is available starting with Red Hat OpenShift Container Platform 4.x. If you get a message that the command does not exist, then, it means that you are using an older version of the oc cli. Runoc versioncommand to check the oc cli version.
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